Last Updated: August, 2025
1. Introduction
This Privacy Policy describes how Heirloom ("we," "us," or "our") collects, uses, and shares your personal information when you use our family recipe management application and website ("Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide to Us
We collect information you provide directly to us, such as when you:
- Create an account
- Use our Service
- Contact us for support
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address)
- Account credentials (username, password)
- Profile information and family relationships
- Recipe content including ingredients, instructions, photos, and voice recordings
- Family group information and invitations
- Communications with us and other family members
2.2 Information We Collect Automatically
When you use our Service, we automatically collect certain information, including:
- Usage Information: How you interact with our Service
- Device Information: Type of device, operating system, browser type
- Log Information: IP address, access times, pages viewed
- Location Information: General location based on IP address
- Cookies and Similar Technologies: See our Cookie Policy below
2.3 Information from Third Parties
We may receive information about you from third parties, such as:
- Social media platforms (if you connect your accounts)
- Analytics providers
- Advertising partners
- Public databases
Firebase Services: Our Service uses Google Firebase services, including Firebase Authentication, Firestore Database, Firebase Storage, and Firebase Analytics. Firebase may collect certain information as described in Google's Privacy Policy (https://policies.google.com/privacy).
This includes authentication data, usage analytics, and technical information necessary for the Service to function.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our family recipe management Service
- Enable recipe sharing within your family groups
- Store and organize your recipe content, photos, and voice recordings
- Facilitate family invitations and group management
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze app usage and performance to improve functionality
- Detect, investigate, and prevent fraudulent activities and abuse
- Personalize your recipe management experience
- Comply with legal obligations
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 With Your Consent
We may share your information with your explicit consent.
4.2 Service Providers
We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
Firebase Services: We use Google Firebase services to provide our Service functionality:
These services are provided by Google LLC and are subject to Google's Privacy Policy. Firebase services are essential for the operation of our Service and help us provide secure, reliable functionality for storing and sharing your family recipes.
4.3 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4.4 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.5 Protection of Rights
We may disclose your information to protect and defend our rights and property, protect the safety of our users or others, or investigate fraud.
4.6 Aggregated Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Security measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
7.1 Access and Portability
You may request access to or a copy of your personal information.
7.2 Correction
You may request that we correct inaccurate personal information.
7.3 Deletion
You may request that we delete your personal information.
7.4 Restriction
You may request that we restrict the processing of your personal information.
7.5 Objection
You may object to our processing of your personal information.
7.6 Withdrawal of Consent
Where we rely on consent, you may withdraw it at any time.
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Types of cookies we use:
- Essential Cookies: Necessary for the Service to function
- Analytics Cookies: Help us understand how the Service is used
- Functionality Cookies: Remember your preferences
- Advertising Cookies: Deliver relevant advertisements
9. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use.
10. International Data Transfers
If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
11. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
13. European Privacy Rights (GDPR)
If you are in the European Economic Area, you have additional rights under the General Data Protection Regulation:
- Legal basis for processing your information
- Right to data portability
- Right to lodge a complaint with a supervisory authority
14. Do Not Track
We do not currently respond to "Do Not Track" signals from browsers.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
16. Contact Us
If you have any questions about this Privacy Policy, please contact us through our website contact page at: https://www.heirloomfamilyrecipes.com/contact
For EU residents, you may also contact our EU representative through the same contact page.
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